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TOPIC: Error message during opentelemac installation

Error message during opentelemac installation 6 years 2 months ago #31508

  • Jeanmi
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Hi

I just bought a new Surface PC with i7 and when I try to install Opentelemac, I am not able to expand the Windows (see pictures 1-3) during the process of installation. Thus it is not possible to tic the boxes.
At the end, I got an error message (picture 4) which indicates that the process failed

Can you help me?

Best regards
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Error message during opentelemac installation 6 years 2 months ago #31509

  • c.coulet
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Hi
We never face this problem which is probably linked to some display parameter.
Maybe you could try to change the text size on display (there is sometimes an option to enlarge the text...)

Nevertheless, the ticks selected by defaults are usually OK so it should works

As some image are missing it's hard to identify where the problem is.

Did the prerequisite installation works?

Regards
Christophe
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Error message during opentelemac installation 6 years 2 months ago #31510

  • Jeanmi
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Hi
I tried with enlarged letters but the small Windows do not change
I finish and got this message
Best regards
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Error message during opentelemac installation 6 years 2 months ago #31526

  • jose2kk
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Dear Jeanmi,

Take a look at this topic where you can find an installation guide that could help you with the installation.

I hope this helps.

Best Regards,
José Andrés.
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